EPISODE · Apr 24, 2020 · 20 MIN
Season 3: Business Process Management, Improvement, and Automation - Control
from NeoCast · host Marty Herbert, Erin Keating
Why do we put our businesses through improvement processes? As we learned in episode 1, there are many acronyms in the business improvement process, the key being the DMAIC process. Define, measure, analyze, improve, and control. In this episode, we learn more about CONTROL. What does that word mean in relation to the business process improvement world and why is it so important? How has everything we have discussed to date brought us to control. Our expert, Marty Herbert is back in this episode to tell us just that. Join us!
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What this episode covers
In this series, we've so far discussed the basics of BPI and BPM, as well we have learned how to identify signs that a business is in need of evaluation and improvement. In episode 3 we reviewed what the process looks like and in the last episode we spoke with Change Management expert, Christi Fath. In the wrap up of the basics, we hear once again from Marty Herbert about the WHY and what is coming up.
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Season 3: Business Process Management, Improvement, and Automation - Control
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