Season 3, Episode 4: Around the world with The Leading Hotels of the World's bespoke luxury hotels

What are the most popular luxury travel destinations? Karine speaks with Shannon Knapp, CEO of The Leading Hotels of the World to discuss luxury travel and hotel trends, the power of hyperpersonalisation and digitisation and its effect on hospitality services, expectations for diverse client-experiences, as well as new areas for luxury hotel expansion based on consumer demand. Shannon Knapp: https://www.linkedin.com/in/shannon-knapp-5054a17/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/ Swiss Center for Luxury Research: https://www.linkedin.com/company/the-swiss-center-for-luxury-research/   *** Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.