Season 4 Episode 2 - The Tech Push Behind Memorialization at VA

With a strong attention to agency mission, Under Secretary for Memorial Affairs Randy Reeves and Veterans Affairs CIO Jim Gfrerer discuss the initiatives behind the agency's digital endeavors that led to the creation of a digital memorialization platform, the pivot during the pandemic, a new financial system and more. The leaders look ahead at what this means for future technical developments for the National Cemetery Administration and beyond.