Season 6: Episode 2: : Leading Change: How Chief Digital & Innovation Officers Are Reshaping Public Service

Season 6: Episode 2: : Leading Change: How Chief Digital & Innovation Officers Are Reshaping Public Service  A conversation with Crosby Burns, Chief Digital and Innovation Officer, County of Marin (CA), with Co-host Mary Frances Coryell, Chief Revenue Officer, CITIBOT. A relatively new position, Crosby shares how he is navigating the path forward, making Marin County a model of excellence through it digital services. For over a decade, before coming to Marin County, Crosby has straddled both the public and private sectors, building on his impressive experience viewing the world through the lens of customer experience. You will find Crosby both inspiring and visionary.