Season 6 Episode 25 - Technology is Key to U.S. Mint's Innovation

The U.S Mint is the primary manufacturer of coinage in America. In 2019, the Mint produced more than 12 billion coins. As the sole producer of coinage, the Mint also creates additional markets to improve profitability. Chief Information Officer Francis O'Hearn overseas an IT budget of nearly $60 million and breaks down how his previous leadership roles have prepared him to succeed at the Mint. While O'Hearn understands the importance of emerging technology like artificial intelligence, he says keeping a human in the loop is critical.