Season 66, Episode 781: Guests: Drew Carballo and Joseph Iredell: Living the Values

"The meeting of two personalities is like the contact of two chemical substances: if there is any reaction both are transformed." - Carl Gustav JungJust when you thought the New Year's Eve jubilee couldn't get any bigger, we go ahead and keep reaching higher.  The owner of Bottom Line Consulting and a true legend in the Philadelphia restaurant community, Drew Carballo, and the co-host of the "Selling the Dream" podcast, Joseph Iredell, are joining Jay and our co-host for this podcasting marathon Mike Calhoun for a chat about all things 2024 and 2025.  These fine fellows are getting into understanding the direction of your engagement with customers, the age old question of nature vs. nurture, and a little about the experience with a little thing called The Culture Puzzle.  We hope you enjoy this conversation because it certainly did not disappoint.