Seat at the Table: Understanding and Building Your Firm’s Culture

In this episode of the Un-Billable Hour’s Seat at the Table: A law firm’s culture. What is it? Your firm has a culture even if you’ve never identified it. The problem is, if you don’t create an intentional culture, an identity, you may slip into a culture you didn’t want to be part of Start with what you want to be, how you want to be known, who you want to work with. Understanding your culture can help your firm come together, move as a team, and even keep you from making a hire that’s doomed from the start. “Everybody on the same train, moving in the same direction, with the same values” matters. Develop the workplace you want to work in. Communicate it. Live it everyday.  First, what is “firm culture?” The personality and backbone of the firm? Is it what happens when the boss isn’t around? Is it what people say about your firm when you’re not in the room? Every firm has a culture, whether you know it or not.  Guests Lori Brown-Simmons, Hannah Hembree Bell, and Ben Hockema are experienced professionals who share their thoughts with host Christopher T. Anderson on building a healthy firm culture.  For a lot of firms, “culture,” is an afterthought, if it’s thought about at all. But every firm develops a culture, either by accident or intentionally. (Intentionally is better). Understanding your firm’s culture, its mission, values, and goals helps everyone work together, collaborate, and even helps your firm from making a hire that may look good on paper but “wasn’t a good fit.” Do you have the right people in the right seats? Do your clients represent you and your goals? You can be a team with a recognized reputation, or you can be an office with a bunch of lawyers chasing billable hours. An intentional culture is the difference.   Mentioned in This Episode: Clio ClioCon 2026, Oct. 26-27, 2026 Legal Talk Network Unbillable Hour