Secret Shop Your Business

Send us Fan MailEvery single interaction with your business is leaving an impression. It’s easy to overlook the little things when you've walked past them a thousand times, but those details are what make or break the magic for your customers.In this episode, Caleb and Leslie give you practical advice on how to Secret Shop Your Business. Learn how to look at things with fresh eyes, recruit an outside perspective on your customer experience, and create a plan of attack to make things even better.00:00 Intro02:30 How to Map Your Customer Flow05:45 Secret Shop Yourself10:15 Call In Fresh Eyes13:00 Make Your Hit List17:00 Recap19:00 OutroHost: Caleb AgeeCo-Host: Leslie ClarkExecutive Producer: Carter BreauxAudio/Video Producer: Carter Breaux#podcast #advertisingagency #advertising #marketing  #secret #shopping #customerexperience Our Website: https://frankandmaven.com/Instagram:   / frankandmavenmarketing  TikTok:   / frankandmaven  Twitter:   / frankandmaven  LinkedIn:   / frank-and-maven  Do you have a marketing problem you'd like us to help solve? Send it to [email protected]!Get a copy of our Best-Selling Book, The Maven Marketer Here:https://a.co/d/1clpm8aDo you have a marketing problem you'd like us to help solve? Send it to [email protected]!Get a copy of our Best-Selling Book, The Maven Marketer Here: https://a.co/d/1clpm8a