Secrets To Dealing With Difficult Participants

Time to revisit one of Becky's past podcasts. Hecklers? Cell phone addicts? Becky has seen it all when it comes to difficult participants. She shares some of her secrets on how to get the upper hand and keep your class on course. Purchase Becky's new book here:https://tinyurl.com/34ws7bst/ Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2 And on the web here: http://www.bobpikegroup.com/Resources/podcasts-and-videos Bob Pike Group is the industry-leading firm to train your trainers and design your training programs. Visit at: https://tinyurl.com/4ac6a6hf