Self-Awareness for Frontline Supervisors: Gaining Clarity to Improve Relationships and Team Performance with Nikki Langman #44

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter. Now, let's jump in! 00:00 - Intro 00:28 – Nikki Langman intro 00:51 – Emotional Intelligence and Safety in manufacturing 03:29 – Safety: the common denominator 03:57 – Safety is a 'safe' word – emotional intelligence not so much 05:03 – Taking 'emotion' out of the mix 06:02 – Psychological Safety training 07:48 – Results: 86% LTI(Lost Time Injury) reduction! 09:12 – Talking about trust, communication, accountability people make better choices 10:00 – Emotional Intelligence training can save lives 10:15 – The Genos Emotional Intelligence model 11:00 – The most impactful: Self-Awareness and Self-Management 13:50 – Opportunities for compromises. Really? 15:19 – The Leader's overall presence and empowerment 17:03 – Managing emotions for a positive outcome 18:25 – A story of Shawn's journey and realization – a life-changing impact 20:43 – You just don't know what others are going through – ever 21:46 – Awareness of those around 22:06 – We cannot inspire others if we can't inspire ourselves 23:06 – Becoming more self-aware 24:10 – The Wet Bathing Suit feeling 26:30 – What's the trick to getting out of it as soon as you can? It's time to Pause. 27:21 – Discomfort? An invitation to Pause. 29:04 – Tough conversations 29:50 – Closing 30:22 - End