Self-Driving Cars and Hospitality's 3 Lenses for Experience - Susie Arnett

In this episode, Susie Arnett, Director of Wellness Programming at Six Senses, shares what happened when a self-driving car company asked her to design a "moving sanctuary," and how the three pillars she landed on (productivity, social, and wellbeing) apply to any space where people spend time. You'll come away with a framework for thinking about hospitality across cars, schools, hospitals, and senior living, and a test you can use on your property tomorrow.Read Susie's full take on this work in The Moving Sanctuary, and follow more of her writing at The Transformational Concierge.Previous episodes with Susie:From MTV Producer to Leading Wellness Programming: Lessons and Observations for HospitalityThe Istanbul Insight: What Modern Spas Are Missing"Collective Effervescence" Is the Point of HospitalityAI Knows What Your Guests Need Before You Do  A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands