Selina Hannaford: What exactly is a Chief Of Staff?

Selina Hannaford is Chief of Staff at City, University of London. She has worked in Higher Education for 20 years and during part of that time has been the Chief of Staff to four different Vice-Chancellors or Presidents. In this episode, Selina shares her career journey to date, sheds light on what a Chief of Staff does, uncovers the importance of the working relationship between a Chief of Staff and a Vice-Chancellor, discusses the importance of authentic leadership and offers advice on how to get into the Chief of Staff role.