Separating True Innovation from Hype

from ILTA Voices · host ILTA - International Legal Technology Association

A lot of law firms are claiming to be innovative, but clients often struggle to understand what firms mean when they talk about innovation. In this micro-learning podcast, we will discuss how truly innovative law firms (according to their clients) are differentiating themselves by delivering value and enhancing customer satisfaction. Moderator: @Bárbara Gondim Da Rocha, Head of Knowledge Management and Innovation, Rocha Marinho E Sales, Advogados Speaker: @Greg Lambert, Chief Knowledge Services Officer, Jackson Walker Recorded on 10-23-2020

Episode metadata supplied by the publisher feed · Published Oct 23, 2020

What this episode covers

A lot of law firms are claiming to be innovative, but clients often struggle to understand what firms mean when they talk about innovation. In this micro-learning podcast, we will discuss how truly innovative law firms (according to their clients) are differentiating themselves by delivering value and enhancing customer satisfaction.Moderator: @Bárbara Gondim Da Rocha, Head of Knowledge Management and Innovation, Rocha Marinho E Sales, Advogados Speaker: @Greg Lambert, Chief Knowledge Services Officer, Jackson Walker Recorded on 10-23-2020

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Separating True Innovation from Hype

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This episode was published on October 23, 2020.

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