Serena Huang on Taking your HR team to the next level

In this episode of the HR Leaders podcast, I'm joined by my guest Serena Huang, Global Head of People Analytics at Kraft Heinz.Episode highlights00:00 - Intro05:06 - How have you seen HR change over the years?06:32 - Recognising payroll heroes07:43 - How are you supporting your remote teams13:42 - Maintaining high levels of empathy15:16 - Building a sense of inclusiveness during virtual calls17:50 - Tip for keeping engagement during larger meetings18:32 - How technology has helped manage hybrid teams19:59 - How are you upskilling your HR Teams?22:03 - Advice for leaders running similar sessions24:30 - How are these sessions captured, stored, and distributed?32:00 - Keeping tabs on employee burnout36:06 - Accessing global safety parameters when returning to work39:27 - HR Leaders Quick Fire RoundIf you enjoyed the podcast be sure to subscribe for more content like this and visit our website to access the resources mentioned: www.hrdleaders.com/podcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.