Settlement vs. Resolution: Why Winning the Argument Isn’t Enough

from 40% Better - Engineering Leadership Hosted by Bill

“You can build a case and fix blame, or you can build a relationship and fix the problem.” Bill meets with Sam Imperati, a former trial lawyer and part-time judge who has been a full-time mediator since 1992. They dig into why people fight at work, why clearly defined expectations prevent so much conflict, how to ask questions instead of making statements, and how two-week trials can break a deadlock. Plus: why a settlement isn’t the same as a resolution, and what an over-68 soccer league teaches about ego. Connect with Sam: https://icmresolutions.com Connect with Bill: https://40pb.com

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Settlement vs. Resolution: Why Winning the Argument Isn’t Enough

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This episode is 47 minutes long.

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This episode was published on October 23, 2026.

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