Shadow SaaS: The Quiet Tax of Business-Led Purchases

Business teams buy software to move faster, solve immediate pain, or avoid red tape. IT watches those purchases multiply and wonders why the enterprise looks like a patchwork of tools that don’t talk to each other. In this episode Mirko Peters walks through the anatomy of business-led SaaS procurement—what business expects, what IT experiences, and why both sides are partly right. Using a consulting lens (no vendor cheerleading), Mirko explains how unmanaged SaaS becomes technical and operational debt: duplicated data, fragmented identity, shadow integrations, compliance blind spots, and brittle processes. You’ll get clear signals to spot dangerous patterns early, pragmatic alignment tactics that don’t smother business autonomy, and a lightweight governance approach that reduces risk without reintroducing the slow approvals business tried to escape. Practical, direct, and grounded in real consulting experience for leaders, consultants, and IT professionals who want less drama and better outcomes.Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.