Shake Shack's Recipe for Tech-Enhanced Customer Journeys with Dave Harris

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailToday we sit down with Shake Shack's CIO, Dave Harris. As you can imagine, he had some great insights on tech stacks, the balance between human and tech-centered hospitality, and the potential he sees AI having on the industry. If you're looking for some high level views on tech in your restaurant, as well as some in-the-weeds tactics, you'll love this episode. Thanks, Dave!

Episode metadata supplied by the publisher feed · Published Apr 8, 2024

Embed this episode

Attribution link and audio player

NOW PLAYING

Shake Shack's Recipe for Tech-Enhanced Customer Journeys with Dave Harris

0:00 21:40

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates?

This episode is 21 minutes long.

When was this Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates episode published?

This episode was published on April 8, 2024.

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!