Shaping the Future of Hospitality: Evolving HR Practices in a Post-COVID World

Join Ashley Kappa, Human Resources Director at One Off Hospitality Group, for an insightful discussion on the evolution of human resources in the hospitality industry, especially in the wake of COVID-19. With a background deeply rooted in various roles within the industry, Ashley brings a unique perspective on creating structured, positive work environments and adapting to the changing needs and expectations of hospitality employees. Discover the shift from transient jobs to a desire for permanence and growth within the industry, the challenges of recruiting niche skill sets, and the strategies for developing talent from the ground up. This session is a must for those looking to understand the current landscape and future trends in hospitality HR.