EPISODE · Dec 5, 2022 · 24 MIN
Shaping The Guest Experience With Joanne Heyob
from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation
Send us Fan MailJoanne Heyob is the Senior Vice President of Operations at WD Partners. WD Partners is global & integrated services that include strategy & insights, brand & design, operations planning & design, architecture & engineering and construction services, and much more. Joanne's mission is to shape the future of customer experience through problem solving. On this episode, Joanne and host, Zack discuss:-Internal layout of restaurants-Digital touchpoints (mobile ordering, digital kiosks)-Back of house mulitasking-More!Thanks, Joanne!
What this episode covers
Send us Fan Mail Joanne Heyob is the Senior Vice President of Operations at WD Partners. WD Partners is global & integrated services that include strategy & insights, brand & design, operations planning & design, architecture & engineering and construction services, and much more. Joanne's mission is to shape the future of customer experience through problem solving. On this episode, Joanne and host, Zack discuss: -Internal layout of restaurants -Digital touchpoint...
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Shaping The Guest Experience With Joanne Heyob
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