EPISODE · Jun 5, 2026 · 7 MIN
Sharon Williams on Member Experience, Healthcare Access, and Smarter Payer Technology
from Becker’s Payer Issues Podcast · host Becker's Healthcare
This episode recorded live at the Becker’s Spring 2026 Payer Issues Roundtable features Sharon Williams, Chief Executive Officer, and Management Consultant, University of Michigan Health Plan. Sharon shares insights on balancing rising utilization costs with member experience, the role of technology and data integration in improving care coordination, and why expanding access to healthcare coverage is critical to building a healthier America.In collaboration with Hippocratic AI.
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Sharon Williams on Member Experience, Healthcare Access, and Smarter Payer Technology
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