Shelley Moser, Senior Director of Quality and Safety

Join Ryan Graves, Director of Patient Experience, as he sits down with Shelley Moser, Senior Director of Quality and Safety, for a meaningful conversation exploring:Her career path at United Regional, beginning as a respiratory care student and growing into her role leading process improvement efforts that support staff members and patientsWhat drives her passion for helping United Regional continually improveHer role in the Patient Family Advisory Council and how patient and family feedback is shaping meaningful change throughout our organizationOpportunities for improvement for our Spanish-speaking patients and families to better understand their care and ensure their needs are fully metFor more information about United Regional check out our website, unitedregional.org