Shelley Wells, VP (Visionary of People) at PeopleInk

Creating Values-Based, People-Centric Organizations with Shelley WellsIn this episode of the Built by People Podcast, host Dave welcomes Shelly, an HR leader with extensive experience in building values-based, people-centric organizations. Shelly shares her career journey from an HR admin in the hotel industry to co-founding People Inc., a company dedicated to helping organizations create high-performing cultures. She discusses the importance of defining values, hiring the right people, and maintaining continuous discipline. Shelly provides real-world examples of implementing her 360 approach at companies like JetBlue, resulting in impressive outcomes such as low turnover rates and high customer satisfaction. The conversation also covers overcoming challenges, involving employees in the values creation process, and practical advice for HR professionals. Shelly emphasizes the critical role of CEO buy-in, focusing on retention, and leveraging technology in HR.00:00 Introduction to the Built by People Podcast00:39 Meet Shelly: A Journey in HR02:45 Creating Values-Based, People-Centric Cultures04:04 Implementing the 360 Systematic Approach06:10 Case Study: Building JetBlue's Culture 11:23 Challenges and Overcoming Them13:20 The Impact of Defining Specific Behaviors15:27 Frontline Employees in Values Creation16:56 Parting Advice for HR Leaders18:51 Conclusion and FarewellPrevi is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.