SHIFT BREAK! When Changing Things, Pay Attention to the Heart of the Business episode artwork

EPISODE · Jan 30, 2026 · 10 MIN

SHIFT BREAK! When Changing Things, Pay Attention to the Heart of the Business

from Keys To The Shop : Equipping Coffee Shop Leaders

Changing things in the cafe tends to focus on image and expression. Maybe we upgrade branding, focus our menu, change lighting, furniture etc. But what is even more important in the quest to make positive changes as your grow, it to pay attention to the heart of the operation that supports everything else.  Today on Shift Break we will be talking about how to make sure you are growing both the heart and the outward aesthetics of your shop over the years. This is a great framework for those of you who feel it is time to level up or expand but want to also maintain and even improve the integrity of the cafe.  Related episodes: SHIFT BREAK: Reassessing Growth 492: How to be The Best Coffee Shop SHIFT BREAK: Are You Growing With Your Business?   Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/     APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  [email protected] of book a free call now:  https://calendly.com/chrisdeferio/30min   

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SHIFT BREAK! When Changing Things, Pay Attention to the Heart of the Business

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