Shift by Richard Lees, Azlan Raj

https://thebookvoice.com/podcasts/2/audible/8925 to listen full audiobooks. Title: Shift Author: Richard Lees, Azlan Raj Narrator: Jonathan Johns Format: mp3 Length: 6 hrs and 46 mins Release date: 03-29-22 Ratings: 5 out of 5 stars, 3 ratings Genres: Workplace & Organizational Behavior Publisher's Summary: In Shift: Transform Motion into Progress in Business, chief strategy and marketing officers at Merkle and Dentsu offer business leaders a practical and coherent approach to creating the consistently exceptional customer experience that would set their business apart from the competition. The authors link three key themes—a clear vision with clear performance indicators, an aligned team, and a deep understanding of the marketplace—and outline their importance in the quest for the ideal client experience.