SHIFT HAPPENS–EP 22: From Data to Action: Powering Partners with PXP

Every major transformation needs a backbone—and for Cisco partners, that backbone is the Partner Experience Platform (PXP). In this episode of Shift Happens, Jeff Edwards sits down with Patrick Heenan, leader of PXP strategy and development, to explore how Cisco is redefining partner experience through co-design, simplicity, and AI-powered insights—all in support of the Cisco 360 partner program. From turning complex data into clear actions to giving partners real-time visibility into growth, performance, and opportunity, this conversation shows how PXP is becoming the central intelligence platform for partner success. Why listen: • 🤝 How co-design with partners is shaping PXP • 📊 How data becomes insight—and insight becomes action • 🤖 How AI is powering smarter, faster partner growth 🎙️ Insight. Momentum. It’s time to make shift happen.