Shiftheads - Nobody Can Actually Define AI Adoption

A government target aims for 60% AI adoption by 2030, and Mohit Rajhans admits the phrase itself is what keeps him up at night, because nobody has actually defined what counts. Anyone who has spent hours testing AI tools without knowing whether that counts as progress or just experimentation will find some clarity here. The conversation includes a maddening chatbot customer service story that never actually answers the question asked, alongside a sharper way to use AI: not to do the work, but to teach the steps so you still do the thinking. Mohit Rajhans also flags the pressure building on teachers heading into the school year, caught between national messaging to embrace the technology and real uncertainty about how safe or ready it actually is. Topics: AI adoption, AI literacy, customer service automation, AI in education, government AI targets GUEST: Mohit Rajhans | http://thinkstart.ca Originally aired on 2026-07-24