Shiftward: How Small Shifts Create Sustainable Change

Shiftward: How Small Shifts Create Sustainable Change Summary In this episode of the Amplify Speakers podcast, host Chris Sund interviews Rich Bracken. He shares his journey from being a DJ to a keynote speaker, emphasizing the importance of emotional intelligence in leadership and organizational culture. Discover practical insights on change management, performance, and how investing in emotional skills can lead to a 22x ROI. Takeaways · Rich Bracken's transition from DJ to speaker · The role of emotional intelligence in leadership · Change management and making change stick · The impact of organizational culture on performance · Practical tips for improving emotional skills · The significance of psychological safety in teams · Rich's book 'Shift Word' on adaptability and change · The power of engaging and moving audiences Chapters 00:00 Introduction to Rich Bracken 01:12 From DJ to Keynote Speaker 04:03 Creating Memorable Experiences 07:36 Understanding Emotional Intelligence 10:38 The Launch of 'Shift Word' 14:50 Focus on the Feeling 18:38 The Importance of Emotional Metrics 21:37 Valuing Employees and Building Culture 24:14 Investing in Emotional Intelligence for Success Quotes "Up to 58% of your performance is dictated by emotional intelligence." "Focus on the feeling, not just the numbers." "Invest in emotional intelligence for a 22x ROI." Links Rich Bracken’s Profile: https://amplifyspeakers.com/rich-bracken/ Rich Bracken’s Website: https://www.richbracken.com/ Rich Bracken’s LinkedIn: https://www.linkedin.com/in/rich-bracken Rich Bracken’s Book: https://www.richbracken.com/book