EPISODE · Jun 17, 2025 · 25 MIN
Shine on CX Show with Nienke Bloem
from Shine on CX Show: Illuminating the Path to Exceptional Customer Experience · host Claire Boscq, CX Activator
What makes customer eXperience truly memorable? In this high-energy episode, Claire is joined by global CX expert and speaker Nienke Bloem — aka “the CX lady in the blue dress” — for a fabulous conversation on all things customer transformation, leadership, and storytelling.💙 Nienke shares:How she moved from corporate to CX entrepreneurshipWhy leaders need a clear, simple CX strategy (aka your CX story!)The importance of emotional connection and memorable momentsThe CX Game she created to drive engagement and learningHer newest book is coming soon, real CX formula watch out!This one’s a mix of wisdom, laughter, and brilliant CX ideas you can put into action straight away.🔵 Whether you’re on an island like Jersey or leading teams across the globe — Nienke will leave you inspired to create customer experiences that shine.🎧 Tune in and learn how emotional intention can help your customer experience truly shine.#ShineOnCX #CustomerExperience #CXLeadership #CXGame #ValuesDrivenCX #HumanConnection #ExperienceDesign-----------FOLLOW NIENKE🌐 Website: https://www.nienkebloem.nl/en/The CX Game: https://www.nienkebloem.nl/en/cx-game/ 🔗 LinkedIn: https://www.linkedin.com/in/nienkebloem/-----------FOLLOW CLAIRE🌐 Website: https://claireboscq.com/🔗 YouTube Subscribe: https://www.youtube.com/c/claireboscq/ 🔗 LinkedIn: https://www.linkedin.com/in/claireboscq/ 🔗 Facebook: https://www.facebook.com/claireboscqkeynotespeaker🔗 Instagram: https://www.instagram.com/claireboscq/
Embed this episode
NOW PLAYING
Shine on CX Show with Nienke Bloem
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.