Ship a Weekend Voice Concierge: 5 Intents, Spend Guards, and Zero Surprises

Nomads lose thousands in leads while sleeping across time zones. This episode walks you through building a five-intent AI voice concierge that books calls, qualifies prospects, and handles pricing deflection 24/7 — with strict spend guards and escalation logic so you never wake up to surprise bills. Santi breaks down the exact per-minute costs of OpenAI's Realtime API versus split STT/TTS stacks, while Kira pressure-tests the human handoff moments and consent scripts. Includes the complete starter pack: call-flow JSON, Make/Zapier blueprints, spend-guard scripts, and a monitoring dashboard template.