ShipStation Founder on Shipping Expectations

If you want satisfied customers, your business needs to provide a level of perceived service that's greater than your customers' expectations. For ecommerce shipping is customer satisfaction's frontline, and online sellers should aim to meet shoppers' expectations for fast and free shipping.Today we're going to speak to Nathan Jones, the president and CEO of Ship Station, a web-based software solution designed to help ecommerce retailers process, fulfill, and ship their orders.