Shortage Series- People: How Auto Companies Weather the Staffing Storm

Jazmine Booker: Welcome listeners to another high-octane episode of AutoTalk With Jaz, where we dive deep under the hood of the automotive industry from a woman's unique perspective. Today, we're continuing our Shortage Series, and we're tackling a critical issue that's been revving up quite the conversation - People.In the midst of widespread Covid-related disruptions and a carousel of employee turnover, businesses are experiencing staff shortages like never before. And yet, paradoxically, some companies are shifting into high gear financially under these lean conditions. But at what cost?Fasten your seatbelts as we explore the warnings from employees—those dashboard lights you never want to ignore—and discuss why embracing change and troubleshooting problems early on is the key to a smoother ride.We'll also tease an exciting discussion about finding your confidence in the workplace, so make sure to stay tuned for that. But first, let us know your thoughts and experiences with the hashtag #peopleshortage, and we might just give you a shoutout on our show!Before we switch gears, remember, I'm still fine-tuning our podcast intro, so rev your engines and send in your feedback!In this episode, we'll dissect the strikes and the unsettling quiet of parts production lines, hear firsthand how an automotive claims adjuster navigates the tricky terrain of warranty coverage during people shortages, and explore the mental wear and tear of tackling 920 upset callers a day.Plus, I’ll share some of my own personal pit stops in toxic work environments, highlighting just how damaging one single individual can be to the team's morale and a company's success—no matter if it's a major manufacturer or a family-owned shop.So, listeners, let's get into gear and roll out as we uncover the bumpy roads and the hidden twists and turns of the automotive industry's people shortage. This is AutoTalk With Jaz, and you don't want to miss this drive!