EPISODE · Nov 28, 2023 · 36 MIN
Should AI Sound Human? The Challenge of Natural Language and Human-Like Dialogue
from No Hold Time · host Mosaicx
How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all about natural language, including developments in generative AI, the evolution of IVR, and the concept of the "uncanny valley." Did you hear an unfamiliar term or acronym in this episode? Visit mosaicx.com/glossary to find out what it means.
What this episode covers
How can you make your automation technology sound more like a human? And if you can, should you do it? Brian, David and Eric talk all about natural language, including developments in generative AI, the evolution of IVR, and the concept of the "uncanny valley." Did you hear an unfamiliar term or acronym in this episode? Visit mosaicx.com/glossary to find out what it means.
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Should AI Sound Human? The Challenge of Natural Language and Human-Like Dialogue
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