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Should Sales Reps Help Manage Accounts

EPISODE · Feb 23, 2026 · 14 MIN

Should Sales Reps Help Manage Accounts

from Elite BSC · host Jordan Tong

Should sales reps stay involved with customers after the deal is closed, or should there be a clean handoff to operations?In this episode, I unpack a question that comes up often in sales workshops and peer discussions: how involved should sales be once a new account is won? I explain why blurring the line between sales and account management can slow growth, dilute focus, and ultimately hurt performance.https://elitebsc.com

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Should Sales Reps Help Manage Accounts

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