Showing Library ROI with Data: Value in Academic Libraries

What’s the difference between value and ROI, and which should an academic library be reporting? Are there best practices for making a case with data? What are the limits of library data, and how can publishers help push beyond those limits? Dr. Carol Tenopir of the University of Tennessee, Dr. Stephanie Evergreen of Evergreen Data, and Kristen Tepfer of SAGE Publishing talk data in libraries, and walk listeners through how to communicate a library’s value using data.