Si el cliente esta enojado, estresado, de afán...No iguales su tono.

from Voy Pa' Arriba · host René Durán

Cuando alguien llega impaciente o acelerado, responder con prisa destruye la calma. Hoy aprendemos a usar la modulación descendente como amortiguador para liderar la interacción. #VoyPaArriba #ElCostoDelMostrador #ReneDuran

Episode metadata supplied by the publisher feed · Published Aug 4, 2026

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Si el cliente esta enojado, estresado, de afán...No iguales su tono.

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