EPISODE · Jan 3, 2016 · 7 MIN

Simple Mixups & How Blaming Workers

from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban

When we see a simple error, even in something as silly as sports memorabilia, we would ask "why?" or "how?" instead of "who?" Blaming individuals doesn't help... http://leanblog.org/audio110

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Simple Mixups & How Blaming Workers

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