Simplifying business with Ricardo Saltz Gulko in collaboration with the ECXO

The CX Goalkeeper had the opportunity to interview Ricardo Saltz Gulko Customer & Employee Experience & Customer Success - Services - Data-Driven Transformation, Lead Design & Innovation, Change & Growth - Founder of the European Customer Experience Organization (ECXO) The game with Ricardo: 00:00 Game Start 1:30 Ricardo Gulko Saltz introduction 5:30 The ECXO 6:59 The Vision of the ECXO 9:40 Simplification in Customer Experience 20:25 How to cope with the increasing complexity 29:15 Ricardo's book suggestion 31:10 Ricardo's contact details 32:40 Ricardo's Golden Nugget Ricardo Contact details: * https://www.eglobalis.com/ * https://www.linkedin.com/in/ricardogulko/ * www.ecxo.org/individuals Thank you Ricardo! find out more: www.cxgoalkeeper.com/ricardosaltzgulko #cxgoalkeeper #customerexperience #podcast #leadership #ecxo