EPISODE · Oct 18, 2021 · 5 MIN

Sind wir Berater? Und wenn ja, wie viele?

from MSP-INSIGHTS (DE, german) - Cloud & Managed Service Impulse · host Olaf Kaiser

Viele Systemhäuser sagen, dass sie ihre Kunden mehr beraten wollen. Schon seit längerem möchten wir zum „trusted advisor“ unserer Kunden werden. Und ist es nicht so, dass es aktuell bei Systemhäusern häufig heißt: wir fragen den Kunden zum Start immer nach seinem Business und seinem Geschäftsmodell. Das klingt gut, doch will das der Kunde auch einfach so? Welche Beraterrollen sind im Systemhaus zu unterscheiden?  Und wie könnten die jeweiligen Kompetenzprofile aussehen?

What this episode covers

Viele Systemhäuser sagen, dass sie ihre Kunden mehr beraten wollen. Schon seit längerem möchten wir zum „trusted advisor“ unserer Kunden werden. Und ist es nicht so, dass es aktuell bei Systemhäusern häufig heißt: wir fragen den Kunden zum Start immer nach seinem Business und seinem Geschäftsmodell. Das klingt gut, doch will das der Kunde auch einfach so? Welche Beraterrollen sind im Systemhaus zu unterscheiden? Und wie könnten die jeweiligen Kompetenzprofile aussehen?

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Sind wir Berater? Und wenn ja, wie viele?

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How long is this episode of MSP-INSIGHTS (DE, german) - Cloud & Managed Service Impulse?

This episode is 5 minutes long.

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This episode was published on October 18, 2021.

What is this episode about?

Viele Systemhäuser sagen, dass sie ihre Kunden mehr beraten wollen. Schon seit längerem möchten wir zum „trusted advisor“ unserer Kunden werden. Und ist es nicht so, dass es aktuell bei Systemhäusern häufig heißt: wir fragen den Kunden zum Start...

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