SINdustry Raw Ep. 2 The Yelp Effect! PART 2
from The Billy The Kidd Show Hosted by Billy The Kidd
In this episode of SINdustry Raw, Billy The Kidd and Emil continue to talk about the Yelp effect! It's become such a powerful weapon used for both good and bad when it comes to doing business, especially in the service industry. How MUCH does it actually effect a business, what triggers someone to write an awful review, we will hear BOTH sides. Also, what does a upset customer ACTUALLY want after a "bad experience"!? Our guests this week are Brad Hawkins, a long time service industry vet and owner of multiple establishments (Shakertins & Sushi Marquee). Also, Dana who is a regular "Yelper", who has no problem writing a bad review!! Let's dive in!!!
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