Sir James Mackey - Voices of Care, Episode 5

Sir James Mackey is Chief Executive of Northumbria Healthcare NHS Foundation Trust and one of the most celebrated and respected leaders within the NHS. He has been appointed by NHS England and NHS Improvement as SRO and National Director of Elective Recovery supporting the national team to find new ways to address the elective backlog.  In this episode of Voices of Care, Sir James Mackey talks to our host, Suhail Mirza, about further reducing NHS waiting times, ensuring that both staff members and patients have the best experience possible, and the importance of recognising and acknowledging achievements that have been made.