Skillnet's Mike Kritzman on Building Competency Models for Healthcare Success

In this episode of The Vurge, Mike Kritzman, founder and CEO of Skillnet, talks about the role of competencies and operational excellence in healthcare IT with Divurgent President & Chief Operating Officer Wendy Hoffman. Mike shares his journey from managing teams at Oracle to founding Skillnet, a platform designed to help organizations inventory workforce skills, build competency models, and create targeted training plans. The conversation explores how clear competency frameworks provide both managers and employees with a roadmap for success, enabling transparent performance reviews and personalized development.The discussion highlights Divurgent’s experience using Skillnet to support performance management and track one-on-one conversations, emphasizing the importance of clarity, consistency, and data-driven assessments. Mike explains how individualized training plans—based on skill gaps identified through assessments—help organizations foster growth and operational excellence. The episode concludes with advice for leaders: prioritize clarity in competency models to empower teams and drive continuous improvement.Follow us on LinkedIn, Twitter, Instagram, Facebook and be sure to subscribe to The Vurge for the latest episodes and more.Interested in being a guest on the show? Click here to learn more.