Slowing Down Sales ... On Purpose!

Alan, Jim and Kristina talk about a rare phenomenon in technology -- slowing down sales -- intentionally!  Faced with the need to undertake some major software refactoring, we chose to put the cap on new sales while we raced to update the platform.  This caused real tension between the board, sales management and the engineering team.  Come have a listen as we talk about the details of this successful effort.