Small Business Interview with Caitlin Corkill of Paq-Source Packaging and Logistics – Small Business Show #163

If your business includes shipping products, having a strong relationship with a packaging and logistics company is critically important – In our experience, you can “leak” a tremendous amount of your cash out through your packaging and shipping costs. To talk more about the importance of this topic, we’re thrilled to have Caitlin Corkill with us today. Caitlin is the founder of Paq-Source, a company that provides packaging and equipment, as well as logistics consulting to help you manage your shipping, packaging and warehousing.  There’s a lot to learn on this episode, join us, then visit the Small Business Support Group to ask questions and share your own story. Chapters/Timestamps: 00:00:00 Small Business Show #163 for Wednesday, March 21, 2018 00:00:56 Caitlin Corkill – Paq-Source 00:02:01 Worked for a family friend and then time to leave. 00:02:27 Eight months notice led to … not leaving! 00:03:37 Finding an overlooked city 00:04:10 Consolidating two offices Finding reliability inside efficiency 00:05:13 You learn so much about a business by being on a sales call 00:06:04 Are you ever surprised? 00:07:40 It’s like toner! 00:08:33 The importance of customer referrals Kyle Baccus from KC Tool on Small Business Show 00:09:50 No Catalog, Just Solutions! Avoid the bottom-feeders 00:11:38 “We sell commodities but we are not to be commoditized!” 00:12:50 Growing companies are our bread-and-butter “The companies where we thrive are the companies that are growing.” 00:13:35 What’s your sales/marketing process? 00:15:11 “Making money is easy, making it worth something is the fun in running a business.” 00:15:55 CARES = Customer Centric Adaptable Experts Solid. 00:16:19 Ten Paq Commandments (h/t to Biggie Smalls) 00:17:40 It’s a community you have, not just a business 00:21:27 Process, Process, Process (Process!) 00:24:40 Running between two cities 00:25:23 SBS 163 Outtro The post Small Business Interview with Caitlin Corkill of Paq-Source Packaging and Logistics – Small Business Show #163 appeared first on Business Brain - The Entrepreneurs' Podcast.