Small Business Interview with David Oliva of RD Appliance Service – Small Business Show 104

If you had the choice, would you continue the traditions of a multi-generational business that provided decades of support for those that came before you? Or would you turn things upside down and commit to growing the business and challenging yourself (and your company) to embrace new technology, new customers and a new workforce? If you are a Small Business Show listener, we think we know what your answer is. Join us today as we spend some time with David Oliva of RD Appliance Service as he describes the journey from a self-employed entity founded over 50 years ago to a fast growing company that embraces change and challenges traditional methods to become the very best they can be. During our interview, we covered a ton of great Small Business topics such as working with your spouse, expansion with new employees, raising your prices and finding a new high-end service niche and much more. Listen in to episode 104 of the Small Business Show, then jump over to the SBS Support Group on Facebook to share your comments! Chapters/Timestamps: 00:00:00 Small Business Show #104 February 1, 2017 00:01:28 Interview: David Oliva from RD Appliance Service 00:02:47 The multi-generational transition 00:03:42 Changing the vision 00:04:38 Working with your spouse 00:05:54 Expansion via hiring and partnerships 00:07:08 The challenge of employees – keeping your “edge” and challenging yourself 00:09:24 It’s time to raise prices … a lot! Being a great Tech does not make you a great business owner. 00:11:58 Making changes with your parent as a partner 00:13:22 Going upscale! Finding your niche – 00:21:02 Best mistake: Worker’s Comp is a variable cost! 00:23:14 Stock parts: arrive prepared for each client 00:24:08 Service providers: watch out for aftermarket warranties 00:25:51 Scheduling time to work on your business 00:26:35 Being the best is the best success 00:28:04 Learn from other Small Business Owners 00:28:31 Don’t underestimate the value of your skills The post Small Business Interview with David Oliva of RD Appliance Service – Small Business Show 104 appeared first on Business Brain - The Entrepreneurs' Podcast.