Smart Hospitals & AI: How University Hospitals Is Reimagining Care

A conversation with David Sylvan, Chief Strategy & Marketing Officer at University Hospitals, on how University Hospitals is redefining what it means to be a “smart” healthcare system—leveraging AI, partnerships, and innovation to deliver better outcomes, streamline operations, and create values across the care continuum. The conversation highlights lessons learned from pilots, the importance of payer-provider collaboration, and a future focused on efficiency, virtual care, and improving the patient experience.