Smarter, Faster, Fairer? The Next Evolution of Prior Authorization

from Becker’s Payer Issues Podcast · host Becker's Healthcare

In this episode, Elizabeth Crawley, Vice President for Clinical and Care Management Solutions at EXL, explores how AI driven workflows and agentic automation are transforming prior authorization. She discusses balancing efficiency with clinical oversight, scaling decision support across the enterprise, and why data readiness and change management are critical to success.This episode is sponsored by EXL.

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This episode is 17 minutes long.

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This episode was published on February 24, 2026.

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