SNS76: Interview with Dr. Kelly Henry author of Define and Deliver Exceptional Customer Service

from Inspired Stewardship · host Scott Maderer

In tonight's Saturday Night Special I interview Dr. Kelly Henry. Kelly shares with you what customer service really means and why it matters even if you aren't in business. Kelly talks about how we have blind spots of customer service and what to do about them. I also ask Kelly to share with you how to have a better customer service mindset. Show Notes and Resources.

Episode metadata supplied by the publisher feed · Published Jan 17, 2021

Embed this episode

Attribution link and audio player

NOW PLAYING

SNS76: Interview with Dr. Kelly Henry author of Define and Deliver Exceptional Customer Service

0:00 26:30

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Inspired Stewardship?

This episode is 26 minutes long.

When was this Inspired Stewardship episode published?

This episode was published on January 17, 2021.

Can I download this Inspired Stewardship episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!