EPISODE · Aug 22, 2015 · 6 MIN
So-Called "Just in Time" Retail Staff Scheduling is not #Lean
from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban
Stories like this have been in the news before, but this was circulating the past few days: "Why erratic schedules are one of the worst parts of low-wage work."The story refers to so-called "just-in-time" scheduling techniques that jerk employees around and disrupt lives. It happens to share a term, "JIT" with "Lean manufacturing" or just "Lean," but it's either a coincidence or it's a bastardization of what Lean is really about. And I can prove it quite easily.
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So-Called "Just in Time" Retail Staff Scheduling is not #Lean
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