EPISODE · Jun 23, 2025 · 16 MIN
Soaring To 2026 with Shelley Poten from Albatross Tours
from Travel Agent Takeaways · host By Destination Webinars
Are you looking for a reliable, trade-friendly touring partner? Look no further than Albatross Tours.In this episode, Shelley Poten from Albatross Tours shares a raft of exciting updates, including multiple recent accolades such as back-to-back NTIA Awards, a Women in Travel honour, and a stellar employee satisfaction score. She reflects on the importance of having a happy team and strong industry support, particularly from travel agents, which she sees as central to Albatross’ success. Shelley also highlights recent appointments to her growing team, featuring seasoned professionals with deep roots in the travel trade, reinforcing the company's commitment to trade partners. She reaffirms Albatross’ longstanding appeal: small group sizes, inclusive itineraries with no hidden extras, unique character hotels, and an emphasis on relaxed, immersive travel designed specifically for Australian and New Zealand travellers.Looking ahead, Shelley announces the launch of Albatross Tours’ 2026 summer program, which includes 93 departures across 26 countries and introduces new destinations in the Balkans and Greece, plus two exclusive luxury itineraries in Italy and Switzerland. Shelley also reveals early bird discounts and outlines how easy it is for travel agents to book, with strong sales support and a user-friendly website. With high repeat customer rates and a world-class net promoter score, Shelley positions Albatross Tours as a trusted and innovative operator for both agents and travellers.Albatross Tours' Resources:Website: albatrosstours.com.au / albatrosstours.co.nzTrade Website: albatrosstours.com.au/travel-tradeContact: [email protected] Reservations: 1300 135 015NZ Reservations: 0800 446 232Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: [email protected] Webinars Library: https://www.destinationwebinars.com.au/webinar-library/Destination Webinars Facebook: https://www.facebook.com/destinationwebinarsDestination Webinars LinkedIn: https://www.linkedin.comEmail or DM me on LinkedIn anytime:[email protected]://www.linkedin.com/in/charlietrevena/Thanks so much for listening! I love hearing from travel people, so feel free to reach out. If you have any requests let me know and I'll try to get them on.Cheers, CharlieConnect with Charlie Trevena Founder & Host | Travel Agent Takeaways Podcast & Destination WebinarsCharlie's Email: [email protected] Trevena LinkedIn: linkedin.com/in/charlietrevenaDestination Webinars' Library: destinationwebinars.com.au/webinar-libraryDestination Webinars' LinkedIn: linkedin.com/company/destination-webinars/ Destination Webinars' Facebook: facebook.com/destinationwebinars
What this episode covers
Are you looking for a reliable, trade-friendly touring partner? Look no further than Albatross Tours. In this episode, Shelley Poten from Albatross Tours shares a raft of exciting updates, including multiple recent accolades such as back-to-back NTIA Awards, a Women in Travel honour, and a stellar employee satisfaction score. She reflects on the importance of having a happy team and strong industry support, particularly from travel agents, which she sees as central to Albatross’ success...
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Soaring To 2026 with Shelley Poten from Albatross Tours
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