Social Justice & Smelly Soap: The Lush Story | #189

In this episode of Add To Cart, we are joined by Amy Lynes, People Support Manager at Lush (aka the smelly soap shop). Lush has been selling those amazingly fragrant products for almost 30 years now and has 923 Lush shops in 52 countries worldwide - including some brilliant eCommerce stores of course. In Australia, Amy and her team look after up to 800 team members at a time across Australia and New Zealand ranging in responsibilities from retail to manufacturing to support office. Today, Amy and I dive into how a values based organisation is not only essential for attracting customers - but also attracting staff. We discuss some of Lush’s unique team benefits including fair pay, bonuses for everyone, 50% off product, getting your birthday off, and the very cool Employee Benefits Trust where employees own 10% of the company to ensure that decisions are always made for the right reason. And we also get to techniques for managing mental health, tips for recruitment and how to get regular feedback from your team. Links from the episode:LushWorkday PeakonShopify Plus and Desky (sponsored)Packleo (sponsored)Questions answered:What are your top recruitment tips in the current climate?Are there any unique policies or workplace behaviours that you have at Lush to foster mental wellness and team loyalty?Why did Lush step away from social media?This episode was brought to you by…  Shopify PlusPackleoAbout your co-host: Amy Lynes from LushWith expertise in employment law, employment relations, compliance and managing complex business projects, Amy’s  role as People Support Manager is diverse and also oversees the key functions of recruitment and safety. Throughout her time at Lush, she’s been driven by authentic leadership and having a genuine desire to see people reach their potential and achieve their goals inside or outside the company.You can contact Amy at LinkedInPlease contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail [email protected] We look forward to hearing from you!Thanks to our sponsors, Shopify and Klaviyo, for bringing you the show.Sponsor Add To Cart: https://addtocart.com.au/sponsor/ Hosted on Acast. See Subscribe to the Add To Cart newsletter  SMS us to Suggest a Guest Connect with Nathan Bush Join the Add To Cart Community